Privacy

Introduction

Tiggles & Giggles Ltd ("us", "we", "our", "Tiggles & Giggles Childminder") are committed to safeguarding the privacy of our website visitors and service users. This page explains what personal information we gather when you visit the Tiggles & Giggles (www.tigglesgiggles.com) and details how that information is used.

As from 25th May 2018 the new (GDPR) General Data Protection Regulations come into effect. Tiggles & Giggles have always respected and valued the security and privacy of those of its contacts. We have since the introduction of the Data Protection Act 1998 followed the strict procedures and will continue to do so under the new GDPR regulations.

We take your data seriously and it will be held in our secure online database. This will be held for an indefinite period unless you specify otherwise. All data is held for administrative purposes and we ensure that it complies with your individual rights. Tiggles & Giggles will not share your personal details with any other third parties.

Tiggles & Giggles is registered with ICO (Information Commissioner's Office) registration reference ZA385181

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Who will process my personal information?

The information published here applies to the use of your personal information (also known as ‘personal data’) by the childminder (Tiggles & Giggles) through the viewing or use of its main website (www.tigglesgiggles.com).

Type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, service reviews, recommendations, and personal profile.

How we collect information

When you complete our online form, as part of the admission and recruitment process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

Internal record keeping.
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
We may periodically send promotional emails about our services and other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How we store, use, share and disclose personal information

Tiggles & Giggles website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to trade our services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

How we communicate with you

We may contact you to notify you regarding the progress of your enquiries, application for enrollment or employment, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our nursery, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How we use cookies and other tracking tools

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How you can withdraw your consent

If you don’t want us to process your data anymore, please contact us at info@tigglesgiggles.com.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@tigglesgiggles.com.

Tiggles & Giggles Childminder

171 Ardgowan Road

Lewisham

SE6 1UZ

Your Rights

You may request us to provide you with any personal information we hold about you. We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

By using any page on our website, or our services, you are agreeing to us collecting your personal information. This privacy statement only applies to this website – not to websites we provide links to.